Data & Security
Every quote traceable. Every exception seen by a person.
A pricing engine is only as trustworthy as its record. Here is what data Qwackly uses, how it is kept, how any quote can be traced back to the exact rules that produced it, and how access is controlled.
- 10:12:04Intake completed6 answers · agent desk · Agent R. (Branch 2)
- 10:12:04Rate book resolvedMotor v3.2 · published 1 Oct, approved by pricing lead
- 10:12:04Risk scoredComposite 39 · Band B · within standard rules
- 10:12:05Quote priced5 rules applied · 0 manual overrides · ₹4,430 + GST
- 10:14:31Breakdown sharedCustomer copy · email link
- 10:26:10Quote acceptedBy customer from link
Intake data
What we use to generate a quote.
Only the answers your intake form asks for, which are only the answers your rate rules need. Nothing is collected in the background.
What is collected
The intake answers you configure, such as vehicle class, sum insured or job type, plus contact details the customer or agent enters to receive the quote.
How it is stored
Each quote is stored with its answers, the rate book version, the rules applied and the resulting breakdown, in your workspace only. Workspaces are logically isolated from one another.
How long it is kept
For as long as your workspace is active, or for the retention period you set. You can export or delete quote data, subject to any record-keeping obligations you are under.
Rate-rule audit trail
Any figure, reproduced on demand.
Months later, a customer, an insurer or an auditor asks how a premium was reached. The answer is already on file.
Traceable to the exact rules applied
Every quote records the rate book version it was priced on, each rule that fired, its input and its rupee effect. Re-running the quote on that version returns the same figure, line for line.
Who did what
Rate edits, approvals, overrides and referral decisions are logged with the user and time.
Never auto-approved outside standard rules
Quotes generated outside your standard rate rules are flagged for human underwriter review and are never auto-approved. The flag, the reason and the reviewer's decision all become part of the quote's record.
Encryption & access
Our practices, stated plainly.
No vague promises. These are the controls in place for every workspace.
Encrypted in transit
All traffic to and from Qwackly uses TLS. Plain HTTP requests are redirected.
Encrypted at rest
Stored quote data, rate books and backups are encrypted at rest.
Role-based access
Agents quote, pricing leads edit rates, reviewers decide referrals. Nobody gets more than their role needs.
No training on your data
Your intake answers and rate books are not used to train models for other customers.
Questions
Security questions we hear
Who inside our organisation can see quote data?
Can we export everything if we leave?
Does the AI see our customers' personal details?
How do we report a security concern?
Your turn
Price one yourself. Watch it explain itself.
SAMPLE QUOTE · ILLUSTRATIVE RATES
Q-SAMPLE-01
Loyalty
- Base rate · Private car, Standard cover
- ₹4,200
- Risk adjustment · Low risk, +9%
- + ₹380
- Loyalty discount · Renewing customer, 3.5%
- − ₹150
- Total
- ₹4,430
This is a sample quote using illustrative rates. Connect your own rate rules for real quotes.